Organizational Performance Improvement Education: Sound Practices Series

Course Offerings
Course 1: Business Process
Re-engineering Training
Course 2: Process Auditor training
Course 3: Process modeling using BPMN

Sound Practices Series, Course 1:
Business Process Re-engineering Training 

This two-day course lays the foundation for performing operational assessments and analysis required for redesigning existing processes or developing new ones. From strategic alignment through design and implementation, this course covers an array of topics that will help you understand and use specialized techniques for improving the way you do business.

Course Topics

  • Overview of BPR Approach
  • BPR Tools and Techniques by Workstream
    • Solution Development
    • Change Management
    • Staff Readiness and Training

Sound Practices Series, Course 2: Process Auditor training 

This half-day course provides an overview of process auditing, a critical quality assurance technique that provides key data for on-going decision making and continuous improvement. It includes hands-on exercises that goes beyond education and provides applied training that bring a real world experience to the subject.

Course Topics

  • Auditing Fundamentals
  • Planning and Preparation
  • Executing
  • Reporting
  • Closeout
  • Ethics

Sound Practices Series, Course 3: Process modeling using BPMN 

This two-day course provides information and training to enable you to get more from your process models. Based on the leading Business Process Modeling and Notation (BPMN) standard, this training covers introductory and intermediate level techniques.

Course Topics

  • Introduction to BPMN
  • BPMN Basic Notation
  • Analytic Approach to Process Mapping
  • Intermediate Notations and Process Scenarios